terms of use

ISTINST is committed to maintaining trust with our website users. The following Terms apply to your access to and use of this Website

Last updated: October 31, 2025

Introduction

Welcome to ISTINST. These Terms of Use (“Terms”) set forth the conditions under which you may access and use the ISTINST website and related services. By accessing or using www.istinst.com, you agree to be bound by these Terms. If you do not agree to these Terms, do not use this website.

1. Definitions

“ISTINST,” “we,” “us,” or “our” means ISTINST Instruments Co., Ltd. operating under the ISTINST brand.
“Website”: www.istinst.com and all its subdomains.
“User”: any individual or entity that accesses or uses the Website.
“Website Services” means the information, product information, technical resources, inquiry functions, support resources, and other services made available through the Website.

2. Account Registration and Security

2.1 To access certain features (such as product inquiries, quotation requests, or contact forms), you need to provide accurate and complete registration information.

2.2 You are responsible for:

Keeping your submitted information accurate and up to date.
Being responsible for all activities that occur under your account.

2.3 ISTINST reserves the right to suspend or restrict access where reasonably necessary to protect the Website, prevent fraud or abuse, comply with applicable law, or address a material violation of these Terms.

3. Acceptable Use Policy

You agree not to use the Website:

for any unlawful, fraudulent, or unauthorized purpose;
to violate the rights of ISTINST or any third party;
to introduce malware, viruses, or other harmful code;
to attempt unauthorized access to the Website, systems, accounts, or data;
to interfere with or disrupt the normal operation or security of the Website;
to impersonate another person or organization;
to send spam, phishing messages, or unsolicited commercial communications; or
to use automated means to scrape, harvest, copy, or systematically collect Website content without authorization.

Nothing in this Section is intended to prohibit legitimate search engine indexing or other automated access that is expressly permitted by ISTINST or applicable law.

4. Intellectual Property

4.1 The content of the Website (including text, graphics, logos, software and design) is owned by or licensed to ISTINST.

4.2 Subject to these Terms, ISTINST grants you a limited, non-exclusive, non-transferable, and revocable right to access and use the Website for lawful personal or internal business purposes, including evaluating ISTINST products and services.

4.3 Without express written permission, you are prohibited from:

Copying, modifying, distributing the content of the Website
Reverse engineering or decompiling the Website code
Using ISTINST trademarks or logos

5. Product Information

5.1 Product descriptions, specifications and prices on the Website are subject to change without notice.
5.2 Product inventory displayed is for reference only and actual supply is subject to order confirmation.

5.3 Unless expressly agreed otherwise in writing, quotations, purchase orders, sales agreements, or other commercial documents accepted by ISTINST will govern the relevant transaction.

5.4 Prices and other commercial conditions may be affected by exchange rate fluctuations, tariffs, taxes, shipping costs, market conditions, or other applicable factors.

6. Disclaimer and Limitation of Liability

6.1 The Website is provided “as is” without any warranty of any kind, express or implied.

6.2 ISTINST is not responsible for:

Use of or inability to use the website.
Website interruptions or technical failures.
Third-party content or links.
Losses caused by user behavior.

6.3To the maximum extent permitted by applicable law, ISTINST shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business opportunities, data, or goodwill arising out of or relating to your use of, or inability to use, the Website.

To the maximum extent permitted by applicable law, ISTINST’s aggregate liability arising out of or relating to the Website shall not exceed the amount actually paid by you to ISTINST for the specific service giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

7. Export Control and Compliance

7.1 The user is responsible for complying with all applicable export control laws and regulations.

7.2 It is prohibited to use the products or technologies on this website:

For nuclear, chemical or biological weapons.
Export to sanctioned countries or entities.
Provide to restricted individuals or organizations.

8. Privacy and Data Protection

8.1 ISTINST collects, uses and protects user data in accordance with the Privacy Policy.

8.2 We implement appropriate technical and organizational measures to protect your data.

9. Modification of Terms

9.1 ISTINST reserves the right to modify these Terms at any time.

9.2 Significant changes will be notified prominently on the website.

9.3 Continued use of this website is deemed to be acceptance of the modified terms.

10. Termination

10.1 ISTINST may suspend or terminate your access to all or part of the Website where reasonably necessary to:

comply with applicable law;
protect the security or integrity of the Website;
prevent fraud, abuse, or unauthorized access; or
address a material violation of these Terms.

Upon termination or suspension, provisions that by their nature should survive will remain in effect, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

11. Dispute Resolution

11.1 Applicable Law: Laws of the People’s Republic of China.
11.2 Disputes shall first be resolved through friendly negotiation.
11.3 If the negotiation fails, the dispute shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration.
11.4 Place of Arbitration: Beijing, China.

11.5 The arbitration award shall be final and binding on both parties.

12. Contact Information

If you have any questions or concerns, please contact us as follows:
Company Name: ISTINST Instruments Co., Ltd.
Website: www.istinst.com
Email: info@istinst.com
Phone: +8610-64661708
Address: Unit 2, Room 513-1018, 5th Floor, Building 10, Baiqiang Avenue, Fengtai District, Beijing, China